REGISTRATION
INSTRUCTIONS AND CONDITIONS OF THE REGISTRATION PROCESS:
- The use of the early registration/reservation procedure is conditional on the purchase of a minimum number of activities; specifically, for exclusive registration for milonga tickets without classes, a reservation of at least two milongas is required. For a smaller number of tickets, they must be purchased directly at the box office, subject to availability. In case of special needs due to the organization of your trip, please inform the organization.
- The registration form can be completed individually per person or jointly as a couple (leader/follower). If the registration is made jointly as a couple, a single payment must be made for the total amount of the registration; if you wish to make individual payments, an individual registration must be completed for each person.
- All tickets reserved under the same registration (same form) will be stored and identified in the name of the person who completes the registration. This person will be the only one authorized to collect all the tickets at once at the WMS reception. If the members of a couple need to collect their tickets at different times, an individual registration must be completed for each person.
- Registration for classes (individual technique classes, if available in the program, are excluded) must be done WITH A PARTNER. The organization is not RESPONSIBLE for finding a partner, but we have a Searching partner section and we will also assist you as much as possible.
- Regarding registration for milongas, it is not mandatory to register with a partner. However, it is recommended to register as a couple (leader/follower) for the different activities so that confirmation is more immediate. The organization will try, as far as possible, to prevent a disproportionate imbalance between the number of “leader” and “follower” roles, so in some cases reservations may be put on hold pending confirmation in order to maintain such proportions. However, a 50-50 balance is not guaranteed, although we will ensure that the maximum 60-40 ratio is not exceeded in each milonga.
- If you want to register for milongas with a partner, you must either register jointly or indicate your partner’s name in the first registration. It will not be possible to specify a partner after submitting the registration as a way to speed up confirmation, especially if your partner has already been confirmed.
- The activities requested in the registration will be linked definitively to the role (leader/follower) declared during registration.
- The final reservation of classes and milongas is only guaranteed after receiving confirmation and payment. Payment must be received for the reservation to be considered definitively confirmed.
- Payment method: Bank Transfer. For any other option, please contact the organization. In any case, any processing fees associated with the payment method used will be borne by the participant.
GENERAL REGISTRATION PROCEDURE:
To request early reservation for the different festival activities, you must fill out the registration form included below. Registrations will be handled exclusively through this method.
Once you submit your registration data through the form, you will receive an automatic e-mail if the submission was successful. Please check your inbox or SPAM folder if you do not receive it (especially if your account is Hotmail) and verify that the contact details you provided are correct so we can respond to you. If you cannot find this automatic e-mail, please write to WMS informing us of the situation.
After this step, you must wait for us to personally contact you via e-mail either confirming your reservation or informing you that your registration remains on the waiting list pending confirmation.
Prioritization criteria will apply when sending confirmations to registrations from couples or leader role without a partner, registrations that include classes, and long-stay package registrations. Reservation confirmation requires that the following 2 conditions are met: that there is availability in the requested activities and that there is no excessive imbalance between the ratio of leaders and followers registered in those activities.
At the moment of reservation confirmation, we will send you the payment details so that you can make the payment within 7 calendar days, during which the reservation will be held temporarily. Once this period has passed without receiving payment, the reservation will be considered cancelled, and you will need to make a new reservation to request the activities again.
It is important that the bank transfer concept include the name provided during registration to correctly match the payment.
Once we have received your payment, your reservation will be confirmed definitively by sending you a payment confirmation e-mail, which we recommend you bring when collecting your tickets during the festival weekend at the WMS reception.
CHANGE/REFUND POLICY:
- For a reservation that has not yet been paid, any type of change will be allowed, subject to new confirmation (availability check and maintaining the leader/follower ratio).
- If the reservation has already been paid, changes to activities may be made, always subject to new confirmation (availability check and maintaining the leader/follower ratio). If the change is approved and results in a lower total amount, no refund of the price difference will be made; if the change results in a higher total amount, the difference must be paid.
- Partial refunds of individual activities within a reservation are not allowed; only cancellation of the entire reservation is possible, subject to the cancellation policy described below.
- The registration is linked to the name provided during registration, so if you wish to change the holder, the original registration holder must notify the organization of the new holder’s name.
- The registration is definitively associated with the declared role (leader/follower), therefore transferring tickets between different roles will not be possible. If a change of person/role is needed in a registration, it must be communicated to the organization in advance and confirmation must be awaited to determine whether such a change is possible.
CANCELLATION POLICY:
Cancellation requests will be processed individually for each participant, regardless of whether the registration was made individually or jointly as a couple in a single form. Under no circumstances will the refund of a registration be granted to a couple if the force majeure cause applies only to one member.
Cancellation requests will be accepted exclusively via e-mail; the following deadlines will apply depending on the date the cancellation request e-mail is received:
- Until December 31, 2025 (inclusive) – 100% refund of the amount paid – minus transfer fees.
- From January 1, 2026 to January 31, 2026 (inclusive) – 25% refund of the amount paid – minus transfer fees.
- From February 1, 2026 onward, no refund will be granted.
If you registered for fully booked classes, the above refunds will apply only if the vacant spot in the classes is filled by a new participant; if the class remains incomplete, you will not be entitled to a refund for the classes whose spot is not filled.
Exceptions:
- In the event of total cancellation of the event, a 100% refund will be issued regardless of the above deadlines. Only if such a refund is not economically feasible for the organization will the option be guaranteed to apply the amount paid toward the next edition of the event or another event organized by the same organizer.
- If changes to the program are required due to reasons beyond the control of the organization, a refund will be issued for the activities that are cancelled and do not take place. For all other activities that remain scheduled, the standard refund policy applies.
IMPORTANT NOTICE: The deadline to request an early reservation ends on February 23, inclusive. For the final confirmation of the reservation, it is necessary to have received the advance payment (or present a valid proof of having made a deposit or bank transfer) no later than February 24.
Early reservations that have not been confirmed within the above deadline will be invalidated, and the only way to purchase tickets will be directly at the WMS reception desk at the official hotel, at the box office price.