WORKSHOP MILONGA SEVILLA TANGO FESTIVAL

End of early registration

IMPORTANT INFORMATION:

Period for early registration finished on February 23. From now on, you should buy your tickets directly at festival reception desk (subject to availability).

At the ticket office we will also continue with the control of enough balance between leaders and followers, allowing the sale of tickets for followers role, insofar as leader role tickets are also sold. Therefore we can not guarantee in all cases the possibility of getting tickets for single followers, and always recommend attending with a partner.

To inquire in advance about the possibility of purchasing tickets at ticket office, you can contact us using the contact form. We will do our best to answer you through this channel, but if it is not possible for us these days, there is only the possibility that you ask directly at the festival ticket office.

 

EARLY REGISTRATION

 If you registered within time frame, you should know that confirmation of the booking necessarily requires receiving the payment in advance (or sending the pertinent bank receipt proving the deposit or bank transfer) by the deadline (last day February 26).

From this date, advance bookings that haven't been confirmed will be cancelled and the only way to buy tickets will be directly at reception desk of festival in Silken Al-Andalus Palace Sevilla Hotel, according to ticket office prices, if there is still place and there are no problems with role balance.

RETURN / EXCHANGE POLICY:

    • In a reservation that has not yet been paid, any type of changes are allowed, subject to new confirmation (check of availability and maintenance of ratio leaders / followers).
    • If the reservation has already been paid, changes in activities can be made, always subject to a new confirmation (check of availability and maintenance of ratio leaders / followers). If the viability of the change is confirmed and it implies a lower amount of purchase, in no case the difference in the price will be refunded; if the change implies a greater amount of purchase, the participant must pay the difference of price.
    • The partial refund of activities included in a reservation is not allowed, there is only the possibility of cancelling the full booking, subject to the cancellation policy described below.
    • The registration is linked with the name of the person given during the registration. If you need to change the registration owner, it is the original owner who must request the organization the change, informing about the new owner's name.
    • The registration is definitely linked to the role (leader/follower) specified during the registration, so it is not possible to give away tickets to a different role. If you need to change a person/role in a registration you must request this to the organization and wait for confirmation about the possibility of this change.

 

CANCELLATION POLICY:

Cancellation requests will be managed individually by each registered person, regardless of whether the registration was made individually or together with a couple, and will be answered exclusively by e-mail; we will consider the dates of reception of the e-mail for applying the statement that fits with the period, according to the following:

  • Cancellation Deadlines applicable to FULL PACK "EARLY FOR COUPLES":
    • Until 31 December 2023 (included) – 100% refund – minus bank transfer expenses
    • From 1 January 2024 to 31 January 2024 (included) - 50% refund– minus bank transfer expenses
    • From 1 February 2024, included, no refund

 

  • Standard Cancellation Deadlines (applicable to the rest of tickets and packages):
      • Until 15 January 2024 (included) – 100% refund – minus bank transfer expenses
      • From 16 January 2024 to 18 February 2024 (included) – 50% refund– minus bank transfer expenses
      • From 19 February 2024, included, no refund

 

In case of having applied for classes that are sold out, the previous statements regarding refundings apply under condition of the place in these classes is occupied by a new participant. If the place can't be occupied by another person, no refund will be applied for these classes.

 

Exceptions: 

    • In case of total cancellation of the event, a 100% refund will be made regardless of the previous deadlines. Only in the event that this refund is not financially possible, from the organization will be guaranteed at least the possibility of the amount paid being reserved for the next edition of the festival or some other event managed by the same organizer.
    • In case of changes in the program forced by legislative changes of a governmental nature (imposed by the COVID-19 pandemic or any other circumstance), the amount corresponding to the canceled activities that are not held will be refunded. For the rest of the activities that are maintained in the program, the standard return policy will apply.